Frequently Asked Questions

Character Education Banners

Do you require a minimum banner order?

Many schools order banners in sets of 8 and then order additional banners as needed.

Do you provide design services?

Yes; design services are included in your order. We can send you a mock-up of your banners for approval prior to printing.

Do you offer installation services?

We provide detailed installation instructions that are easy to follow. We provide the hardware you will need for your project.

Carpool Tags

Do you require a minimum number of carpool line tag orders?

Duplicate tags are usually ordered for the start of the school year, which are useful for many families.

Can you design our carpool tags for us?

Yes; design services are included in your order. We can send you a mock-up of your tag for approval prior to printing.

General Questions

What are your payment options?

We accept payments via purchase orders, major credit cards, a school check, or PTA/PTO funds.

What is your refund policy?

We do not offer refunds once work has been started, as all products are customized for your school.

How do we send our school logo to you?

Logos should be sent in .png, .eps or .ai (vector) format.

Can you recommend any sources of funding?

Yes, there are many alternative sources of grants and funding to consider.

What materials do you use?

We use premium materials including 18 oz vinyl for double-sided banners, and 13 oz vinyl for single-sided banners. Our banners come with a Fire Code Statement and Testing Results for your Fire Marshal.

What's included in a free quote?

Our free quote includes pricing breakdown, design mockup options, timeline estimate, and shipping information.

How long will my order take to arrive?

The turnaround time for banners and car tags is approximately 1 to 2 weeks. However, be sure to allow additional time during the months of May through September.

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